Privacy policy

Epic Food Bites LLC

Privacy Policy

Effective Date: May 1st 2026

This Privacy Policy (the “Policy”) provides information about how Epic Food Bites LLC (“Epic Bites,” we,” “us,” “our) collects, uses, and discloses individually-identifiable information (“personal information”) about individuals who use or otherwise interact with our Services (collectively, “you,” or “your). This Policy applies to personal information we collect through our website, www.epicfoodbites.com and any other online or offline services we may offer or interactions we have with you (collectively the “Services”). This Policy is part of the Terms of Use that governs your use of the Services.

1. Types of Personal Information We Collect

   We collect the following categories of personal information in connection with our Services:

   • Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, business contact information, account name, signatures, physical characteristics or descriptions, telephone number, or other similar identifiers.
   • Financial information, including bank account number, credit card number, debit card number, or any other financial information that does not allow access or withdrawal of funds.
   • Insurance information, including insurance policy number or health insurance information.
   • Characteristics of protected classifications under state or federal laws, such as age, gender, and marital status.
   • Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
   • Biometric information, such as imagery of the iris, retina, fingerprint, face, hand, palm, vein pattern, voice recordings, gait patterns, or rhythms, and sleep, health, or exercise data from which we can extract identifying information.
   • Internet or other network information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.
   • Geolocation data, such as device location that is more granular than a city or town.
   • Audio, electronic, visual, and similar information, such as call and video recordings.
   • Professional or employment-related information, such as work history, title, role, business contact information, and current and prior employer.
   • Education information, as defined in the Federal Educational Rights and Privacy Act, such as student records and directory information.
   • Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, and individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
   • Sensitive personal information, including:
     • Personal information that reveals your:
       • Social security, driver’s license, state identification card, or passport number;
       • Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials for allowing access to an account;
       • Precise geolocation that is used or intended to be used to locate you within a small geographic area (less than a radius of 1,850 feet);
       • Racial or ethnic origin, religious or philosophical beliefs, or union membership;
       • Contents of your email and text messages, unless we are the intended recipient;
       • Genetic data; or
       • Neural data.
     • Biometric data processed for the purpose of uniquely identifying you;
     • Personal information collected and analyzed concerning your health;
     • Personal information collected and analyzed concerning your sex life or sexual orientation; and
     • Personal information of consumers we know are less than 16 years old.
2. Sources of Personal Information

   We collect personal information from the following sources:

   • Directly From You. We collect the personal information you manually provide when you use our Services. For example, we collect information when you create an account or otherwise interact with us. Types of personal information we may collect directly from you include, for example, your name, contact information or business contact information such as email address and phone number.
   • From Vendors & Third Parties. We collect personal information from our vendors and from third parties who disclose personal information to us.
   • Via Cookies & Other Technologies. We collect personal information passively via cookies and other tracking technologies (collectively, “Cookies”). This information typically includes your IP address, the identity of your service provider, the name and version of your operating system, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, your geolocation, and the pages you visit. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Services. To learn more about Google Analytics, visit http://www.google.com/intl/en/analytics/privacyoverview.html. Please also note that our websites do not currently comply with the “Do Not Track” signal.
3. How We Use Personal Information

   We collect, process, and disclose the personal information we collect:

   • To operate, manage, and maintain our business.
   • To provide, develop, improve, repair, and maintain our products and services, including the Services.
   • To communicate with you, including to respond your inquiries and solve any potential issues you might have with the requested services, and to send you details about our products and services, changes to our terms and policies, and other similar information.
   • To process invoices and your payment by credit card or any other billing options which we may make available.
   • To provide you with effective customer service.
   • To improve the content, functionality, and usability of our Services.
   • To personalize, advertise and market our products and services.
   • To improve our marketing and promotional efforts.
   • To better understand your interests and needs.
   • To conduct research, analytics, and data analysis.
   • To maintain our facilities and infrastructure.
   • To undertake quality and safety assurance measures.
   • To conduct risk and security controls and monitoring.
   • To detect and prevent fraud and to perform identity verification.
   • To perform accounting, audit, and other internal functions, such as internal investigations.
   • To comply and enforce our policies and the Terms of Use and as necessary for the establishment, exercise, or defense of our legal rights and to protect our rights or property.
   • For our legal compliance purposes and to comply with law, legal process, and internal policies.
   • For any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.

   We may also aggregate or deidentify personal information and analyze those data for statistical or any other purposes permitted by law. After it has been deidentified, the information is no longer personal information and is not subject to this Policy.

   Please note that we may also process personal information via use of automated technologies, including artificial intelligence, for the purposes listed above. To the extent permitted by applicable law, we may also use Personal Information we collect to train automated technologies we use for the above purposes.

4. How We Disclose Personal Information

   We disclose the categories of personal information we collect in the following contexts:

   • To our Affiliates. We may disclose personal information we collect to our affiliates for the purposes listed in Section III of this Policy.
   • To Our Vendors. We disclose personal information collected through our Services with vendors who act on our behalf. For example, we use vendors to provide data hosting, information technology support, email hosting, marketing and analytics services, professional services, such as legal and accounting services, and other services for the operation of our business. We impose contractual limitations on our vendors’ use of personal information they collect in conjunction with providing services to us.
   • To Third Party Marketing & Analytics Providers. We may disclose your personal information to third party marketing and advertising and analytics providers who may process personal information for their own purposes. This primarily includes disclosures of IP addresses and related web browsing information via Cookies.
   • As Described in a Privacy Notice or With Your Consent. We may disclose Personal Information as described in any privacy notice we provide to you via our Services, or with your consent if we obtain it from you in a particular context.
   • In Aggregate or Deidentified Form. We may aggregate or deidentify the Personal Information we collect, and we may disclose aggregated or deidentified information to our vendors and to third parties for our business operational purposes and for any other purposes permitted by applicable law.

   We may also disclose personal information in the following contexts:

   • As Part of a Business Transfer. Your personal information may be transferred to a successor organization if, for example, we transfer the ownership or operation of the Services to another organization, if we merge with or are acquired by another organization, or if we liquidate our assets. In negotiating with a third party about entering into such an arrangement, we may need to disclose your personal information. In such cases, we will take reasonable measures to protect the personal information we disclose, and we will seek assurances that the successor organization’s use of your personal information will still be subject to this Policy and the privacy preferences you have expressed to us.
   • For Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your personal information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your personal information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Services; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
5. How We Protect Personal Information

   We maintain reasonable administrative, physical, and technological measures to protect the confidentiality and security of personal information we collect. Unfortunately, no website, app, or database is completely secure or “hacker proof.” We therefore cannot guarantee that your personal information will not be disclosed, misused, or lost by accident or by the unauthorized acts of others.

6. How We Retain Personal Information

   We will retain your personal information for as long as needed to provide goods or services to you (for example, to honor a warranty or as needed to fulfill our own obligations). We may also retain your personal information for longer if it is necessary for legitimate business purposes, including to satisfy legal or reporting obligations, resolve disputes, collect fees, improve our services or maintain security, comply with regulatory requirements, or as permitted or required by applicable law.

7. Children Under the Age of Thirteen

   Our Services are not intended for children under the age of 13, and we do not collect personal information from children under the age of 13. If you believe that a child has submitted personal information on or through our Services, please contact us promptly at info@efoodbites.com so that we can take appropriate action.

8. Links to Other Sites

   Our Services may provide links to websites and services operated by third parties. We do not control the content or links that appear on these websites and services, and we are not responsible for their privacy practices. When you visit a third party’s website or use a third party’s services, such use is subject to the third party’s privacy policy and terms of use. We encourage you to review the privacy policy and any applicable terms of use posted on any website you visit or other services you access before providing any personal information to that third party.

9. Changes to this Policy

   This Policy describes Epic Bites current policies and practices with regard to the personal information we collect. We are continually improving and adding to the features and functionality of our Services. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time. When we do so, we will post the revised version of this Policy behind the link marked “Privacy Policy” in the footer of our website. Your continued use of our Services after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy.

10. Contact Us

    If you have any questions about this Policy or our privacy practices, please contact us using the information provided below:

    Epic Food Bites LLC
    48 East Main Street
    Norristown, Pennsylvania 19401

    Phone: (215) 948-5111

    Email: info@efoodbites.com